NHTSA Complaint #11657448 — 2014 BMW X6

The contact owns a 2014 BMW X6. The contact stated that on several occasions while driving at various speeds, there was a shuddering sound coming from under the driver’s seat. Additionally, while the accelerator pedal was depressed, the vehicle started shaking abnormally. The vehicle was taken to a dealer where it was diagnosed that the transfer case and drive shaft needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the transfer case and drive shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.