NHTSA Complaint #11657314 — 2020 PORSCHE TAYCAN

I am writing to bring to your urgent attention a recurring and serious issue with my Porsche Taycan (VIN: [XXX] ). On multiple occasions while driving, the vehicle has suddenly lost all power and displayed the error message: "Engine control error. Stop the car in a safe place." When this occurs, the car becomes completely unresponsive and unable to move forward, posing a significant safety risk, especially when it happens in traffic. I am forced to stop, switch off the vehicle, wait for a couple of minutes, and restart it. The error message disappears after restarting, but the issue continues to recur. This has now happened three times in the past two months. I first brought the vehicle to the dealer after the initial incident, and they recommended a software update. However, after the issue reoccurred and I returned to the dealership, they were unable to retrieve any error codes. Despite these efforts, the problem persists. Given the severity of the issue and the risk it poses while driving, I am requesting immediate assistance and a thorough investigation into the root cause of this malfunction. This is not only a mechanical concern but a serious safety issue that requires urgent attention. Please let me know the next steps to have this addressed properly and whether a formal case can be opened for further diagnostics and resolution. Thank you for your prompt attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)