NHTSA Complaint #11657010 — 2015 RAM 1500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11657010 |
| Vehicle | 2015 RAM 1500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
I have a 2015 Ram 1500 Laramie that I've owned for just over a year. I have already had to replace the EPS rack and pinion once, due to losing all power steering while driving with my kids. I paid $1,800 for the rack and pinion with a limited warranty. The warranty is now up and I am having to buy another rack and pinion from $1,800-$2,500. When I was driving my kids to school, my steering wheel completely locked up and I could not control my vehicle. This has been an ongoing issue and my truck has been inoperable for three weeks. MOPAR is selling dangerous vehicle that are not road worthy that endanger not only my family's lives, but those also on the road. This issue needs fixed, because I am now paying for a vehicle that is unsafe and is putting me in financial hardship. The issue has been confirmed by a mechanic shop to be the EPS rack and pinion system. There was zero warning each time this has occurred, I just lost complete control of my vehicle without warning.
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