NHTSA Complaint #11656850 — 2024 NISSAN FRONTIER

The contact owns a 2024 Nissan Frontier. The contact stated that while unhooking the driver’s side sun visor to block the sun, the sun visor swung back and struck the contact in the face. The vehicle was taken back to the dealer and the failure was acknowledged; however, the contact was informed that a replacement part was on backorder. The manufacturer was notified of the failure and the contact was given the same information as the dealer. The contact stated that due to a medical condition and the medication needed to treat the condition, he must be examined by a medical professional whenever his body gets hit, to ensure that he remains in good health. The contact had sent several emails to the manufacturer for updates and received replies that there was no update on an ETA for the part. The vehicle was not repaired. The failure mileage was approximately 200.