NHTSA Complaint #11656625 — 2016 KIA SOUL ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Complaint Details

ODI Number	11656625
Vehicle	2016 KIA SOUL
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Date of Incident	February 28, 2025
Date Filed	April 24, 2025
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated that while driving on the highway at 30 MPH, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

Related Complaints for the 2016 KIA SOUL

Other ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Complaints

#11702476 — December 2, 2025 — The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine war...

#11694653 — October 21, 2025 — Catalytic converter may become damaged due to overheating caused by and excessive increase of exhaust gas temperatures.

#11690593 — September 30, 2025 — The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle failed t...

#11653273 — April 7, 2025 — The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abno...

#11652350 — April 2, 2025 — The contact owns a 2016 Kia Soul. The contact stated while her husband was driving 45 MPH, the accelerator pedal was ...

Recent Complaints for the 2016 KIA SOUL

#11718798 — STEERING — February 18, 2026 — When car is turning a right, the car turns off. When car is parked & stearing isnt straight car wont turn on.

#11718966 — STRUCTURE:BODY — February 18, 2026 — Kia Soul 2016 white color. The factory paint is peeling off completely.

#11718401 — ENGINE — February 17, 2026 — SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...

#11718401 — POWER TRAIN — February 17, 2026 — SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...

#11718401 — UNKNOWN OR OTHER — February 17, 2026 — SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...