NHTSA Complaint #11656508 — 2015 MAZDA MAZDA6

The contact owns a 2015 Mazda Mazda6. The contact stated while driving at an undisclosed speed, there was an abnormally loud clicking sound coming from the vehicle. The contact stated that the rear of the vehicle was bouncing, and the clicking sound was extremely loud. The contact stopped and parked the vehicle. The contact was fearful of driving the vehicle. The vehicle was towed to the residence. The contact stated that an independent mobile mechanic visited the residence and inspected the vehicle. The vehicle was diagnosed with severe corrosion of the suspension. The contact was informed that the corrosion was irreparable. In addition, the contact was informed that the rear passenger’s side suspension was fractured due to severe corrosion. The dealer that sold the vehicle was made aware of the failure but provided no assistance. The contact stated that the vehicle had been parked since the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.