NHTSA Complaint #11656371 — 2018 DODGE GRAND CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11656371
Vehicle	2018 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2024
Date Filed	April 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.

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