NHTSA Complaint #11656336 — 2025 TESLA MODEL 3

My car has turn indicator buttons on the steering wheel rather than a turn stalk. I've found that these jam from time to time. What I mean is sometimes when I push the button, it is already 'jammed in' and nothing happens. I have to kind of randomly push around the button a few times, or push the opposite turn signal direction to unjam it. This causes a few problems: 1) Lane changes are dynamic and accident-prone. Having the signal indicator button jam on me is distracting and that's dangerous. 2) Sometimes the reason I need to change lanes is urgent, to avoid a potential collision ahead of me. If the button jams on me while I'm signaling the lane change, my instinct is to abort the lane change until I figure out what's going on. That's dangerous itself, since I might end up colliding. 3) When I'm trying to unjam it, my turn signals visible to other drivers can be kind of erratic - they sometimes see me signaling the opposite way briefly, or on-and-off. When I reported the problem to the Tesla service center, they said they've heard about the issue before. They said that usually people will bring in their car, but they won't be able to reproduce the issue onsite so they can't so anything about it. And they suggested that it might be because I'm not being 'precise' with my button presses, causing the buttons to occasionally be wedged. The problem with this is that the buttons don't have clear outlines of where you're supposed to press them, and there's no tactile way to position your thumb in the right spots -- and the position of the buttons is kind of variable since they pivot as the steering wheel itself pivots (unlike turn stalks which remain stationary regardless of the steering wheel angle).