NHTSA Complaint #11656312 — 2015 FORD ESCAPE

The contacts daughter owns a 2015 Ford Escape. The contact stated that on several occasions while driving at various speeds, there was blue smoke coming from the tailpipe and the " Transmission Failure" message was displayed. The vehicle was steered the side of the road and restarted but failed to accelerate above 20 MPH. The vehicle was taken to a relatives residence where the vehicle remained for several hours. The contact stated that when the vehicle was restarted, the vehicle operated normally. The vehicle was then towed to the residence. The contact stated that two days later when his daughter started the vehicle and shifted to drive(D), the vehicle failed to accelerate. The contact stated that his daughter shifted the gear shifter from drive(D) to park(P) several times before the vehicle accelerated as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.