NHTSA Complaint #11656292 — 2023 HYUNDAI IONIQ 5

Vehicle stopped responding to all inputs while cruising on the highway. Vehicle was charged and running fine up until that point, for about 40 minutes of continuous driving. Accelerator pedal, regen paddle shifters, cruise control buttons all would not work and display was unresponsive. Vehicle slowly lost speed as if it was shifted into neutral, forcing us to pull over to the side of the road. Turning vehicle off, waiting for a minute, and turning it back on restored functions. Vehicle malfunction occurred right after a busy intersection on LA highways and we were able to make it to the shoulder, but if it had happened just 1-2 minutes earlier, we would have been in a lot of traffic merging in and out of lanes at significant speeds. There were no warning lights, messages, or auditory alerts during the occurrence. Vehicle simply lost all power. When I took it into the dealer for inspection the next day, the service staff were unable to find any issues or errors during diagnostics. Battery health was in the green and vehicle checked out fine and was released to me after a thorough inspection.