NHTSA Complaint #11655943 — 2018 FORD MUSTANG

The contact owns a 2018 Ford Mustang. The contact stated while the vehicle was stationary, the contact attempted to warm up the vehicle; however, when the contact returned to the vehicle, the vehicle was off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The contact restarted the vehicle however, the engine sounded like it was losing power with an abnormal ticking sound coming from the engine. The message to “Shift to Park” was displayed; however, the gear shifter was already in park(P). The vehicle was towed to an independent mechanic, the vehicle was diagnosed with engine failure due to a lack of engine oil. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.