NHTSA Complaint #11655939 — 2023 GENESIS GV60

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11655939
Vehicle 2023 GENESIS GV60
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I leased a Genesis GV60 in July 2023. The car was under a stop sale order and had to be repaired before it was leased to me because of a known issue with the rear axle. The dealership performed the fix to the vehicle and then proceeded to lease me the vehicle. In January 2025 while driving approximately 40 MPH on a paved flat road, I experienced a sudden thud and loss of power. When I applied pressure to the accelerator a loud angry noise came from the back of the vehicle. Smoke and a burning smell came from the back of the vehicle. There were electrical issues with the car being initial unresponsive to attempts to put the car in park, unlock doors and turn off the vehicle. We left the vehicle on the side of the road. We were in a remote location in a very cold climate with no cell phone signal at dusk. We flagged down a passing-by driver for transport to a safe location where we could call Genesis Emergency Roadside assistance. The car was towed to an authorized Genesis dealership and the rear axle was replaced at no cost to me. Repair staff at the dealership confirmed that based on their inspection there was no indication that the car had experienced any type of impact / injury that could explain the fractured rear axle. In March 2025, again I was driving on a paved flat road going approximately 30 MPH. As I was approaching a stop sign, I again experienced what felt like a sudden thud, and heard a high pitched whine. When I tried to accelerate off the stop sign and cross traffic I again experienced a lack of power with an angry noise and the smell of smoke. The car was towed to the original dealership where the vehicle was purchased and it was confirmed that the rear axle had broken again just two months after having been replaced. I am unwilling to drive the vehicle again our of concern for my safety and that of others.

Related Complaints for the 2023 GENESIS GV60

Other POWER TRAIN Complaints

#11717429 While driving car, I heard a "pop" sound coming from the back seat, my ICCU had failed and then there was a sudden lo...
#11703131 Water pump failure in vehicle less than two years of age. Dealer stated car was not safe to drive. Instrument cluster...
#11659867 I leased a 2023 Genesis GV60, which was misrepresented as new but had multiple safety recalls, including ICCU battery...
#11652535 On 3/5/2025 I was driving my car and accelerating to 45 miles per hour when the Stop vehicle and check power supply w...
#11635373 Completed NHTSA recall 24V-868 at my dealer December 13th 2024. ICCU failed on 1/1/2025 and I am awaiting on the 3rd...

Recent Complaints for the 2023 GENESIS GV60

#11717822 ELECTRICAL SYSTEM Car stopped taking a charge. ICCU and fuse seem to have died. This widespread problem needs to be addressed by the ma...
#11714307 ELECTRICAL SYSTEM Complete ICCU failure resulting in loss of power on the freeway during rush hour, extremely dangerous for me and ever...
#11714307 ENGINE Complete ICCU failure resulting in loss of power on the freeway during rush hour, extremely dangerous for me and ever...
#11714307 FUEL/PROPULSION SYSTEM Complete ICCU failure resulting in loss of power on the freeway during rush hour, extremely dangerous for me and ever...
#11707496 ELECTRICAL SYSTEM In 2023 & 2025, my vehicle had been brought into the Genesis dealership to complete NHTSA 24V868000 safety recall by ...
Check any vehicle history by VIN - Free vehicle history report