NHTSA Complaint #11655883 — 2024 HONDA PROLOGUE
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11655883 |
| Vehicle | 2024 HONDA PROLOGUE |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Back up Camera -- Honda Prologue Elite model does not have night vision back up camera. In the night when you reverse your car nothing is visible unless you press breaks. I realized this when I got loaner car and lower model has full visibility in the dark but my Elite back up camera does not have night vision. I complaint this issue with Honda Repair center and they asked me to complaint to Honda manufacturer as all Elite has same problem. I called many time to Honda but not response. Sensor - hands-free access does not work every time. it works only randomly. I complaint this to the repair center and they said all the car has the same issue so we cannot do anything about this. As my car is on lease, they are not cancelling my lease or replacing my car.
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