NHTSA Complaint #11655774 — 2025 BUICK ENVISTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11655774
Vehicle 2025 BUICK ENVISTA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

While driving the information system screen that shows the speedometer, fuel center, radio, and displays go completely black and stay off for 30 seconds. They will restart and come back on. It will then stay on and then continue to flash on and off throughout driving. This poses a risk because I am not able to see any speedometer, see anything such as the distance between vehicles that show for safety and also causes me to think that car is shutting off each time it happens. There was no warning lights that pop on or any indication that it is going to happen. It just randomly does. Once it comes back on and reconnects to my phone, it will also cut off the sound every few minutes with brief pauses. All of this has happened more than one time of driving. Turning the car on and off did not help. I do have a scheduled appointment to get it into a dealer service center soon but I did see that this has happened on the 2024 model and it is now happening on the newer model too.

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