NHTSA Complaint #11655684 — 2025 HONDA CR-V

I recently purchased my 2025 Honda CRV from the dealership January. I was driving with my 2025 Honda CRV and I noticed that the lane keep assist was having the ping pong affect when I first picked it up but I didn't really think too much about it. I assume my vehicle just needed some drive time since it was brand new and it was the first time it was on the highway. I noticed that this function was also causing the wheel to be very stiff. I know this system is a driving assistant and is not meant to take away from actual driving and paying attention to the road. But this week the system made an over correction and caused my vehicle turn into a guardrail on the highway. The road was straight, the day was clear and the lines on the lanes were very visible. There shouldn't have been an issue. I was pulled into the guardrail on the driver's side. I was with my girlfriend, her [XXX] son and my friend at the time. Everyone was a bit shaken up, I never had that happen before. It was primarily cosmetic damage to the vehicle and no other vehicles or property was damaged. I wasn't aware there was a steering recall on this vehicle until after the incident, and the recall was posted during the time I was finalizing the paperwork with my dealership for purchasing this vehicle. I haven't taken it to a dealership since getting the vehicle because they prepared everything prior to delivery or picking it up from the port in my case. I have filed a claim with my insurance company and hopefully the vehicle can be inspected for steering issues, to include the lane keep assist. I didn't get any warnings from the vehicle during the incident and I did notice that the steering is overly controlled by the adaptive cruise control when I try to make a turn in my own lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)