NHTSA Complaint #11655312 — 2023 GMC YUKON

[XXX] [XXX] [XXX] April 17th, 2025 Spearfish Cadillac Attn: [Service Manager or General Manager] North Main Spearfish, SD 57783 Subject: Engine Failure and Safety Concerns – 2023 GMC Denali Ultimate (6.2L V8) Before ordering my 2023 GMC Denali Ultimate (MSRP $96,000), I raised concerns about online reports of engine problems with the 6.2L V8. I was assured by your staff that there were no known issues with this engine and that I had nothing to worry about. However, within the first year of ownership, I began reading verified reports about widespread engine failures involving this same 6.2L engine across various GM models. I contacted your dealership again and was told that my vehicle’s VIN did not indicate any problem or need for replacement. Since that time, I have experienced two severe engine failures, both at highway speeds of approximately 80 mph. Each failure caused my vehicle to abruptly shut down and lurch into a different lane of traffic—creating traumatic and extremely dangerous situations for both myself and surrounding drivers. In addition, I encountered another instance in which the engine would not start. A stranger helped me jump-start the vehicle on two separate occasions. Believing the issue could be battery-related, I replaced the battery (which was less than three years old), only to suspect later that the engine may have partially locked up. I am formally requesting the following: A written response confirming whether a replacement engine has been or will be installed in my vehicle, and if so, whether it is a new build, remanufactured, or an identical L87 engine model. Confirmation of whether any updated parts or engineering revisions were made to resolve known lifter or bearing issues. Full disclosure of any Customer Satisfaction Programs (CS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)