NHTSA Complaint #11655279 — 2021 FORD F-250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11655279
Vehicle	2021 FORD F-250
Component	ENGINE
Date of Incident	April 29, 2024
Date Filed	April 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Engine loss of power - engine failure. My vehicle was serviced regularly with Ford dealership. Just weeks after an oil change at dealership I had sudden catastrophic engine failure. They found metal in my oil and stated my engine had failed due to faulty pump. I contacted ford dealership and customer service center, and they refused to repair as I was about 125864 miles (25k over warranty) on a truck they told me would last 400k with proper Maintenace. I have been making my monthly payments on this large paperweight and now there is a recall, and I still cannot get ford to repair the vehicle

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