NHTSA Complaint #11655105 — 2019 VOLKSWAGEN JETTA

While traveling on [XXX] in Van Buren, Arkansas, I was involved in a hit-and-run accident. The impact caused significant front-end damage and resulted in physical injuries. The vehicle’s dashboard/electrical system indicated AIRBAG:ERROR, and the police report reflects that airbag deployed yet we have photo evidence that the airbag did not deploy. However, photo evidence clearly shows that no airbags deployed for any occupants. The airbags remained completely intact following the crash. The vehicle is a certified pre-owned 2019 Volkswagen Jetta that was still under warranty at the time. This raises serious safety concerns regarding the accuracy of the airbag deployment system and the failure of the airbags to function during a serious collision. The vehicle is being held for preservation at the co-part yard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)