NHTSA Complaint #11655015 — 2020 GMC ACADIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11655015
Vehicle	2020 GMC ACADIA
Component	STEERING
Date of Incident	April 15, 2025
Date Filed	April 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

Power steering system fails intermittently. Power steering goes and comes back on without warning, causing the driver to oversteer the vehicle. Mechanic performed software update, which did not fix the problem and told me the power steering module needs to be replaced, which would be over $1,000 for the part, plus labor and re-alignment. Additionally, the replacement power steering module is not currently available - it is on backorder.

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