NHTSA Complaint #11655011 — 2020 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11655011
Vehicle	2020 FORD F-150
Component	ENGINE
Date of Incident	April 1, 2025
Date Filed	April 16, 2025
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2020 Ford F-150. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact heard an abnormal ticking sound coming from the engine. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 94,000.

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