NHTSA Complaint #11654678 — 2020 CHEVROLET SILVERADO 1500

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 50 MPH and making a turn in the opposite direction, the vehicle lost motive power and there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the rod and the lifters had failed, causing damages to the upper half of the engine. The dealer replaced the gaskets, the rods, the guides, the lifters, the camshaft, and the transition kit. Additionally, and oil change was performed. The vehicle was not covered under warranty and was repaired at the customer's expense due to the mileage. The contact stated that while driving approximately 65 MPH on another occasion, the vehicle made an abnormally loud clunking sound and lost motive power intermittently. There was no warning light illuminated. The contact pulled over to the side of the road. The contact drove back to the residence. The vehicle was taken back to the dealer, where it was diagnosed with cylinder #8 intake valve failure. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was filed for the cylinder #8 intake valve spring replacement. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.