NHTSA Complaint #11654541 — 2021 GMC SIERRA 1500

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The contact pulled over to the side of the road and discovered that the engine oil level was low. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer, where it was diagnosed that the lifters needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a different dealer (Legacy Westbank Buick GMC; 3611 Lapalco Blvd, Harvey, LA 70058) to be diagnosed. The vehicle was not diagnosed or repaired. The contact was taken to a different dealer (Mossy of Picayune; 241 Frontage Rd, Picayune, MS 39466) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,000.