NHTSA Complaint #11654371 — 2025 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11654371
Vehicle	2025 HONDA CR-V
Component	STEERING
Date of Incident	December 28, 2024
Date Filed	April 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I purchased a brand new 2025 CRV on Sept. 29, 2024. 3 months after purchase, I started noticing a noise when I would make a turn. It sounded like rocks being thrown around. It turned out to be my cable reel/clock spring. A month after replacement, my steering wheel started making a clicking noise when driving straight or turning. It was confirmed again that it was the cable reel/clock spring… only this time, they put padding around to “please me.”

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