NHTSA Complaint #11654131 — 2018 SUBARU FORESTER

I’ve experienced recurrent failures with my Subaru’s AC system, and it’s become more than just an inconvenience—it’s a real safety concern. In hot weather, the cabin can become unbearably warm, making it difficult to concentrate and increasing the risk of fatigue or even heat-related illness, especially for passengers who are older, very young, or have medical conditions. What’s even more frustrating is the poor quality of the system and Subaru’s lack of communication about what appears to be a known defect. Despite numerous complaints from other owners and repeated service visits, there’s been no clear explanation or long-term fix offered. The situation is not only uncomfortable—it’s unsafe, and the lack of transparency and accountability from Subaru has been incredibly disappointing.