NHTSA Complaint #11654050 — 2023 GMC YUKON XL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11654050
Vehicle 2023 GMC YUKON XL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Vehicle went to GM for recall repairs on 02/24/25 the morning after when I cranked my car it was dead. Jumped the car off then began hearing a "clicking noise" GM advised I replace my serpentine belt as they noticed it needed replacement when doing the recall repairs. 02/26/25 serpentine belt was replaced but car still seemed to have power issues when cranking. 02/27/25 car barely cranked then while driving down the highway I lost all power and power steering to the vehicle. There was no warning, no check engine lights etc. The screen went black then car shut off then the screen said "press start to restart." I was BARELY able to get the vehicle safely off the road with vehicles in front, behind, and in the other lanes. It could have caused a fatal accident. GMC still has my vehicle with NO UPDATE on replacement engine timeline.

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