NHTSA Complaint #11653971 — 2024 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11653971
Vehicle 2024 CHEVROLET SILVERADO 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

The 2024 silverado with 13.4 infotainment system is unpredictable and often looses paring with iphone during driving. This is a major distraction because then to reestablish pairing for directions from apple maps or google maps chevy tells me you need to stop your vehicle. Put it in park. Re-establish pairing, te-enter destination and have it car play. This is 10x more distracting that someone using their phone non hands free. Furthermore gor music it often defaults to sirrus radio and to get itvto am or fm tequires you to step through many buttons on the steering wheel or touch an extremely small button like 3/16” in diameter to change to either am or fm. Again, a huge distraction. My 2016 chevy cruz and 2017 silverado worked flawlessly with out distraction. I talk to many others who have simply given up on using it because its too dangerous to take your eyes off the road to change settings. Im a retires EE and software developer and this is terrible and NTHB should look into it and test drive one for a couple hundred miles. Been buying Chevys since my first car in 1976 and never been disappointed with any till now. GM customer Service on several occasions and local dealer has been no help

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