NHTSA Complaint #11653970 — 2017 INFINITI Q50

The contact owns a 2017 Infiniti Q50. The contact stated while driving 40 MPH and attempting to accelerate, the RPM increased quickly; however, the vehicle lost motive power, prompting the contact to discontinue driving the vehicle. Upon arriving at the residence, the contact shifted the vehicle into park and released the brake pedal, and the vehicle started rolling forward. The contact engaged the parking brake to secure the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V470000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 112,000.