NHTSA Complaint #11653922 — 2016 LINCOLN NAVIGATOR

The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the contact stated she paid extra for the upgrade and was not satisfied with the remedy. Parts distribution disconnect.