NHTSA Complaint #11653900 — 2015 FORD ESCAPE

The contact's mother owns a 2015 Ford Escape. The contact stated that while approaching the vehicle, he observed what appeared to be thousands of bubbles forming on the front windshield. The contact stated that the windshield was delaminating. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000.