NHTSA Complaint #11653050 — 2021 HONDA RIDGELINE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11653050
Vehicle	2021 HONDA RIDGELINE
Component	ENGINE
Date of Incident	March 5, 2025
Date Filed	April 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2021 Honda Ridgeline Sport with 60,000 miles and no other issues. Engine failed to restart after the "auto stop/start" kicked in, all the lights on the dashboard went off and then turned off. After 1 minute, I was able to get the car started again, this happened on 3 different occasions over a 4 week period. Got the car tested and the starter was bad. Contacted Honda, they said too bad, no issues with the starter. I got the starter replaced for $800 and now NHTSA is investigating the issue Honda said was not an issue.

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