NHTSA Complaint #11652788 — 2023 GMC SIERRA 1500

The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle experienced a loss of motive power. The contact shifted to neutral(N) and was able to restart the vehicle. Additionally, the contact stated that while driving 55 MPH and pulling an unloaded trailer, the vehicle suddenly stalled. A message advising the contact to shift to neutral(N) and to attempt to start the vehicle was displayed; however, the vehicle failed to restart as intended. The contact was still able to use the power brakes and the power steering, which allowed the contact to pull over in a safe area. The vehicle was towed to the dealer, where it was diagnosed that the presence of copper filings in the oil had caused the engine to run roughly. The dealer determined that the engine needed to be replaced; however, the part was not available. Additionally, the average waiting period for an engine was approximately 6 months. The vehicle was not repaired. The manufacturer was informed of the failure and a case was filed. The failure mileage was 33,000.