NHTSA Complaint #11652617 — 2017 FORD ESCAPE

Our engine light came on in our 2017 Ford Escape Titanium with 51,917 miles on it on February 3, 2025, so we immediately visited our Ford dealer. The codes were P0302 and P0316 for misfire. Repairs completed included spark plugs, induction kit, air intake cleaner, sealant belts and gaskets, brake cleaner, antifreeze, and oil conditioner. We paid $3,979.21 for this repair. We picked up the vehicle and shortly later at 52,144 miles, it exhibited the exact same symptoms. We went back to the dealer and we were told that we then needed a new engine due to a coolant leak that had damaged ours. They did credit us back a small amount from the previous repair, but we paid this time $7,371.85 to have our car repaired. All of this has happened before 53,000 miles. We were told there was a coolant leak and that is what damaged the engine. Ford is very aware of this problem. We did speak with our service advisor as well as the service director.