NHTSA Complaint #11652595 — 2022 HONDA CIVIC

The contact owns a 2022 Honda Civic. The contact stated while driving at various speeds, the steering wheel was pulling to the left or the right independently. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V744000 (Steering); however, the recall repair failed to prevent the failure. Shortly after the recall repair was completed, the failure reoccurred. The vehicle was taken back to the same local dealer however, the vehicle could not be repaired under the recall again, because the recall repair was a one-time free repair. The vehicle was taken to several local dealers to be diagnosed, and it was determined that the EPS steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.