NHTSA Complaint #11652491 — 2020 JAGUAR F-TYPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11652491
Vehicle 2020 JAGUAR F-TYPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Unexpectedly, The power steering went out on my 2020 Jaguar F-Type while driving. The power steering assistance reduced light came on in my dashboard. I'm being told by Hennessy Jaguar in Atlanta that even though my car has a little over 30k miles VIN # [XXX] , it's going to need a new Power Steering Rack. The cost for this repair is going to be over 6k. This is not acceptable, and this repair or replacement should not be necessary so soon as the life expectancy is much longer than 5 years.  I am reaching out for help since being unsuccesful for Jaguar to cover this repair even though it is past the warranty period. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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