NHTSA Complaint #11652395 — 2019 HONDA CR-V

Honda is not completing this recall in a reasonable manner, and despite claiming parts are available they are not. After two years of delays, and now threats that our registration will be not renewed if we do not perform the recall, Honda still does not have the parts. Furthermore, they want you to bring in the car, have it inspected, after which they will decide if they want to replace the part. The inspection is being done because the fuel pump may crack due to poor manufacturing practices; however, after an inspection they will not actually fix the defective part if they do not find a crack. This will surely result in failures later when the defective part eventually fails. In their process, some time after the inspection and after some time ordering it and receiving it, they will replace it, at their discretion. This is wholly absurd, and I encourage you to actually force Honda to perform this recall and replace these parts in a timely manner. Two years is more than enough time to produce 700,000 fuel pumps.