NHTSA Complaint #11652362 — 2023 CHEVROLET BLAZER

Addition to Case #[XXX] Hi: Read the following response from Chevrolet Care at the end of this Email about my braking problem. Take Note That Chevrolet is Admitting that in a case like mine (wet, slippery snow conditions) I only have Basically Two Wheel Braking and those two wheels (tires) are sliding during the complete stop. This happens when driving in town (20 -25 mph) The rear wheels as Chevrolet says have a drag effect, (basically no braking) Chevrolet has created a crash Hazard with this over engineered braking system when used in wet slippery snow conditions. Thank You [XXX] See Enail from Chevrolet Cares Hello [XXX], Thank you for your patience and for providing this information. We received an update from your dealership, Bergstrom Chevrolet Of Manitowoc, who advised the following: The system is functioning as normal. Brake pad thickness was measured at 8mm on all 4 wheels. The ABS system doesn't activate on all 4 wheels unless there is a total loss of traction across all four wheels which would indicate a total loss of control. With two wheels activating and the rear wheels still spinning is allowing for the retention of control by allowing for braking to the rear wheels but at a lesser degree to create stability and drag (braking) to maintain control and steering capabilities during the loss of traction at the front end. The ABS system does allow for the adjustment of braking power to specific wheels in an effort to maintain proper traction and steering prior to the emergency systems engaging in the event of a slide. The dealership is our eyes and ears on the ground, and I will stand by their judgement. However, if you feel strongly against the dealership's judgement, it is to your discretion on what dealership you would like to work with. Please note, this does not guarantee a different resolution. Please let me know if you wish to visit another GM location for further assistance, we're here to help. Tea Chevrolet Customer Care INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION