NHTSA Complaint #11652348 — 2014 MERCEDES-BENZ E350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11652348
Vehicle	2014 MERCEDES-BENZ E350
Component	STEERING
Date of Incident	April 2, 2025
Date Filed	April 2, 2025
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2014 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rack and steering assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 85,000.

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