NHTSA Complaint #11652047 — 2021 CHEVROLET SILVERADO 1500

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated upon shifting into reverse(R), the vehicle shut off. The contact stated upon shifting to park(P) to restart the vehicle, the vehicle was able to restart after pressing the Push to Start button several times, and the vehicle made abnormally loud cranking, banging, and rattling sounds. The contact stated that he was an independent mechanic and had determined that the engine was blown, despite the outstanding maintenance record on the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed due to lifters failure. The dealer determined that the engine needed to be rebuilt or replaced. The dealer informed the contact that the engine might be replaced because the parts needed for the rebuilding of the engine were on backorder. The dealer informed the contact that the engine oil would be tested. The dealer also informed the contact that a claim was filed with the manufacturer for the repair to be covered under warranty, and the dealer was awaiting a response from the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,820.