NHTSA Complaint #11651899 — 2018 TESLA MODEL X

LATCHES/LOCKS/LINKAGES:HOOD:LATCH issue reported to NHTSA

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Complaint Details

ODI Number 11651899
Vehicle 2018 TESLA MODEL X
Component LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

While driving on the freeway at 60 mph, the car's hood suddenly opened and struck the windshield, obstructing the driver's view completely. The car had just left a Tesla service center a few minutes earlier, and the incident occurred while driving on [XXX] North freeway near Dedham, MA. Incident occurred on [XXX] at [XXX]. Tesla service at Dedham, MA, accepted the vehicle for hood repair and mentioned its a service mistake. They did not mention any issues related to recall or software. Vehicle is still at Tesla service center at Dedham, MA, under repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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