NHTSA Complaint #11651437 — 2021 HONDA ACCORD HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11651437
Vehicle 2021 HONDA ACCORD HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

On 3 occasions, was accelerating on interstate (after entering from ramp), check engine light began blinking, car shook terribly & went into limp mode - gas pedal was to the floor but car continued to lose power. Had to pull off road - turned car off, waited 20 minutes, turned car back on - check engine light went off & car was drivable. Another time, while accelerating on interstate, check engine light started blinking & all warning lights came on flashing. Car began losing power - had to pull off on side of the interstate - car was towed to the dealership. Another time, was pulling off from a light on highway - I accelerated, check engine light began blinking, car shook terribly & went into limp mode, requiring me to pull off on side of the highway - turned the car off for 15 minutes - turned it back on, light was off & was able to drive car. Most recent incident - was accelerating on small, 2 lane highway - check engine light began flashing & car shook terribly but didn't go into limp mode - otherwise behaved as before. Each time, took the car to the dealer ASAP to report problem. First time, was told they had to fix broken tail light b/c it was throwing off system & they couldn't get a computer reading. Once done, was told that they got a "CYL2 Miss Fire Code. Performed diagnosis on code. Diagnosis led to improperly adjusted valves. Performed valve adjustment. Found half of valves loose and half tight." Was road tested - no further concerns noted by dealer. Other times, was told that computer wasn't showing any codes. Last event literally happened in front of Advance Auto - pulled in/hooked up to check code - indicated a Cyl 2 misfire. Took to dealer - said no code showing - berated me for having checked @ Advance - said it erased any codes, even though I told them the code that was noted. This is a serious safety issue due to car going limp when accelerating on interstate where others are going 70-90 mph. Dealer says nothing they can do d/t no code showing.

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