NHTSA Complaint #11651425 — 2015 CHEVROLET TRAVERSE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11651425
Vehicle 2015 CHEVROLET TRAVERSE
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

During a routine maintenance appointment with my mechanic, the airbag warning light illuminated on the dashboard immediately following service. I brought the vehicle to a dealership for diagnosis and was informed that the issue is due to a manufacturer-issued recall affecting the airbag system. However, I was also told that no replacement parts are currently available and there is no estimated date for when the defective component can be replaced. This creates a serious safety risk, as the vehicle may now be operating with a disabled or malfunctioning airbag system, which could fail to deploy in the event of a collision. I am forced to drive a vehicle that has been acknowledged as unsafe by the manufacturer and dealer, without remedy or safe alternative provided. The dealer confirmed the recall and the unavailability of parts, but has offered no loaner vehicle, reimbursement, or temporary resolution. I am requesting that NHTSA intervene to ensure that: The manufacturer remedies the safety defect in a timely manner. Affected drivers are provided with safe alternative transportation if parts are delayed. Accountability measures are enforced if harm results from known but unresolved recalls. Component/System for inspection: Vehicle is available for inspection upon request. Warning lights/symptoms: The airbag indicator light turned on immediately after routine service. Dealer confirmed problem: Yes. Manufacturer informed: Indirectly, through dealer report. Police/Insurance involved: No.

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