NHTSA Complaint #11651411 β€” 2020 GMC YUKON XL

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11651411
Vehicle 2020 GMC YUKON XL
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I possess a 2020 GMC Yukon XL. During multiple highway drives, I experienced a persistent loss of power. When accelerating from a stop, the vehicle struggled to shift gears smoothly, resulting in a rough, jerking motion. I opted to take the car to the dealership; however, before I could reach it, the vehicle lost all power and failed to change gears entirely. I am fortunate this complete loss of power and ability to change gears did not occur while I was on a busy highway. I purchased the car when it had 63,000 miles, and at 120,000 miles, the dealership informed me that the transmission had completely failed. A replacement of the transmission will be necessary.

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