NHTSA Complaint #11651411 β 2020 GMC YUKON XL
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11651411 |
| Vehicle | 2020 GMC YUKON XL |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I possess a 2020 GMC Yukon XL. During multiple highway drives, I experienced a persistent loss of power. When accelerating from a stop, the vehicle struggled to shift gears smoothly, resulting in a rough, jerking motion. I opted to take the car to the dealership; however, before I could reach it, the vehicle lost all power and failed to change gears entirely. I am fortunate this complete loss of power and ability to change gears did not occur while I was on a busy highway. I purchased the car when it had 63,000 miles, and at 120,000 miles, the dealership informed me that the transmission had completely failed. A replacement of the transmission will be necessary.
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