NHTSA Complaint #11651218 — 2019 JAGUAR I-PACE

UNKNOWN Respected Sir/Madam, This is in relation to recall H536 under which Jaguar has decided to do a forced buyback with lowball offer and no repair option is offered causing me heavy loss to get a similar replacement car or continue to drive unsafe car which can cause severe bodily injury or property damage. The NHSTA guidance for remedy as mentioned on the page 12 of document for "Motor Vehicle Safety Defects and Recalls" (link below) requires manufacturer to repair, replace or refund with reasonable allowance but I don't see Jaguar is offering reasonable allowance as their offered prices are based on the October/2024 date while the fire risk was already known from 2023 via recall H441. So I wanted to understand how NHSTA can help in this case and force Jaguar to take reasonable steps to resolve this situation. [XXX] Thanks, [XXX] P.S. I am selecting the incident date of [XXX] as this was the date I received the email related to buyback process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)