NHTSA Complaint #11651184 — 2022 GMC TERRAIN

The contact owns a 2022 GMC Terrain. The contact stated that while the vehicle was idling, there was while smoke coming from the exhaust pipe. The vehicle was taken to the dealer and was diagnosed with oil intrusion into the pistons, causing transmission failure. The contact was informed that the transmission needed to be replaced. The dealer changed the oil and advised the contact to return every two thousand miles. On a separate occasion, the contact stated that while her husband was driving at various speeds, the vehicle hesitated and jerked. There were no warning lights illuminated. The contact stated that the failure had progressively worsened. The manufacturer was not notified of the failure. The failure mileage was 18,686.