NHTSA Complaint #11651166 — 2023 TESLA MODEL 3

STRUCTURE:BODY:TRUNK LID issue reported to NHTSA

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Complaint Details

ODI Number 11651166
Vehicle 2023 TESLA MODEL 3
Component STRUCTURE:BODY:TRUNK LID
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Trunk struts snap/come off. Causing trunk to slam shut. Damaging body. Tesla states vehicle is safe to operate, however vehicle trunk does not latch down anymore and opens every time I hit a bump. The trunk allignment is also well off. The vibration of the trunk causes several electrical issues including Automatic Emergency Braking. Original problem occured september 15th 2023. Issue was fixed and persists. Current issue has been going on since february 18th 2025. Issue is not yet resolved or fixed. Tesla is not taking any action to repair issue at all. Vehicle is unsafe to operate.

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