NHTSA Complaint #11651102 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 70 MPH, the vehicle started shaking abnormally. The contact pulled over to the side of the road and was informed by a mechanic that the front passenger’s side wheel lug nuts and bolts were loosened and had detached. The vehicle was towed to the dealer, where it was determined that the lug nuts were missing. The dealer stated that the wheel, lug nuts, bolts, and hub needed to be replaced. The vehicle was repaired. The contact stated that on March 19th, 2025, the failure reoccurred while driving approximately 75 MPH. The contact was able to pull over to the side of the road and became aware that the lug nuts had either sheared off or had detached from the vehicle. The contact was able to drive the vehicle to another dealer, who replaced three lug bolts and lug nuts. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 178,080.