NHTSA Complaint #11650964 — 2021 CHEVROLET BLAZER

I got home from work, locked my car up for the night with everything working perfectly fine, then came out to leave for work the next morning to find “update failed. Return to dealer” on the infotainment screen. I did some pretty extensive research trying to find the fix, only to find that many people are having this exact same issue in the same circumstances where their vehicle was fine when it was parked, they go to get back in and nothing with the infotainment works. According to my online research, GM/Chevy is charging anywhere from $1500-2000 to fix. I contacted few different dealers to see if I would get the same price and I absolutely did. They said, “your car is no longer covered under any warranties so you will be fully responsible for the cost of the fix.” I have no sound, no GPS on my screen so now I have to use my phone for work navigation (talk about a safety hazard), my turn signal sounds don’t work, my talk to text doesn’t work, no more hands free calls. This is a huge safety issue and makes me wonder why there isn’t a recall yet. This is not normal wear and tear. This is a glitch in the GM programming that they should take responsibility for and fix before they lose a lot of business.