NHTSA Complaint #11650834 — 2024 TOYOTA BZ4X
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11650834 |
| Vehicle | 2024 TOYOTA BZ4X |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
2024 BZ4x, 590 miles on ODO. Purchased the car on Sunday, 03/23/2025. Monday Morning - Turning on the Car (In my garage). I had it in "ready" while I tried to connect my Toyota app to the car, While talking to Toyota engagement for help.. (Never was able to change the primary driver on it.) The accessory lights flickered and a bell went on and off. Then the car went totally black. Toyota called a tow truck driver. He jumped the 12 volt. It gave it enough juice so I put in reverse and there was a Loud Grinding noise. "Brake System Malfunction- Take to Dealer." Tow truck loaded it up, grinding and all, took it to Toyota. There, found out the 12 volt battery died. No reported grinding when off loading or at the dealer. Toyota Dealer replaced the 12 volt battery on Monday 03/24/2025. Picked it up, drove it around about 40 miles and parked it in my garage. Parked with >80% battery on Lith battery Monday night 21:00. Sat in the Garage on Tuesday. Wednesday Morning 08:00am, 12 Volt COMPLETLY DEAD. It's back at the dealership. MY safety concern - Does this mean the Brake system will "malfunction" if the 12 volt battery isn't holding enough charge to operate the BRAKE SYSTEM?! Not sure if it means the parking brake or the actual brakes.
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