NHTSA Complaint #11650805 — 2024 GRAND DESIGN IMAGINE

Purchased brand new 2024 Grand Design Imagine XLS 17MKE on Feb 8, 2025. Have taken trailer out twice for three days in the local area to perform operational testing of the travel trailer before traveling outside of the area. Dust caps on bearing axle came loose so took trailer in for inspection. Repair shop found that all hubs were empty of grease and castle nuts were loose, hubs have extensive heat discoloration as well as bearing play, travel trailer will need new bearings, hugs and bearing races. This is a brand-new trailer, and this could have ended in catastrophic consequences causing a serious or fatal accident. When purchasing a new travel trailer the assumption is made that the axles should be quality inspected and good to operate. I have now read on group forums that this has happened to others. This needs looked into asap.