NHTSA Complaint #11650791 — 2023 HONDA ODYSSEY

The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.